Your information,
clearly explained.

Who is responsible for your information?

Spencer Rayner is responsible for the personal information collected through this website. If you have a privacy question or want to exercise your rights, please use the contact form.

Contact enquiries

When you submit the contact form, the website collects your full name, email address, telephone number and the message you provide. This information is used only to review your enquiry, contact you and manage any resulting conversation or business relationship. It is not added to a marketing mailing list.

This use is based on taking steps at your request before entering into an agreement, where relevant, and Spencer's legitimate interest in responding to and managing genuine enquiries.

Storage, sharing and retention

Enquiry details are stored in the website's secured database and are accessible only for managing enquiries. Service providers involved in hosting and operating the website may process information on Spencer's behalf. Information is not sold.

Enquiry information is kept only for as long as reasonably needed to respond, manage the relationship and meet any legal or record-keeping obligations. It is reviewed and deleted when it is no longer needed.

Analytics and cookies

The site uses Metricool analytics to understand visits and improve the website. Metricool's tracking script is non-essential and does not load unless you select “Accept analytics”. If you reject analytics, the tracking script remains off.

The site stores your cookie choice on your device so it can remember your decision. You can change your choice at any time using the button below. If you withdraw consent after accepting, the page reloads to stop further analytics tracking.

You can also read Metricool's privacy policy.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict the use of your personal information, and to object to certain processing. You may withdraw analytics consent at any time. To make a request, use the contact form. You may also complain to the UK Information Commissioner's Office if you are unhappy with how your information is handled.